PCCare247 Expands Its Operations with Its New State-Of-The-Art Tech Support Centre

October 24, 2011: In response to the ever increasing demand of PC users striving to get the best possible tech support, PCCare247, the premier tech support provider has yet again managed to deliver the goods. Striving hard to establish itself as a ‘numero uno’ entity in the arena of tech support, the company has decided to expand its present operations by moving into a larger setup capable of handling nearly 300-plus tech support executives on a round-the-clock basis.  

The move to the new space will further bolster the organization’s objective towards not only enhancing but for that matter streamlining the delivery of flawless tech support services.  Since, the company ever since its inception in 2009 has not only persevered to improve the quality of its services but has also strived hard to deliver a comprehensive portfolio of PC tech support services every PC user clamors for.

“We have recently hired numerous individuals who possess a wealth of experience in delivering tech support to PC users,” said chief executive officer of PCCare247. Moreover, “As our company continues to grow, the move to a larger space also goes on to provide the best opportunity for PCCare247 to grow as a cohesive and industry-leading provider of tech support solutions and services. Better still we are also dedicated towards imparting the best training skills which would not only enhance the abilities of our tech support executives but also enable the company to provide high-end services PC users so desperately seek in tough times.”

“Last but not the least, the move to the new office is certainly connected to the large volume of calls PCCare247 has been receiving in the current times and would certainly continue to do so in the near future. Yet, What’s more, at the same time we would also like our employees and clients to always have a feel of the professional style and abilities the company has come to be renowned for in such a short span of time”.

About PCCare247.com: A larger office space and expansion of operations certainly augurs well for a rapidly expanding tech support provider such as PCCare247. For the entity with a rapidly expanding clientele certainly needs to provide premier tech support services which one wouldn’t end up getting from any tech support provider out there. 

For further information please log on to PCCare247

Or alternatively, get in touch with the company at:
India
Office No. 3, 6^th Floor,
DLF Cyber City, Building No. 14B,
Gurgaon, Haryana - India
Phone: +91-124-4655200
Fax: +91-124-4655299
E-mail: contact@pccare247.com

USA
575, Lexington Avenue
4th Floor New York,
NY 10022
Phone: +1-888-291-2867
Fax: +1-516-908-4908
E-mail: contact@pccare247.com

PCCare247 becomes a Certified Avast Gold Reseller

October 18, 2011: www.PCCare247.com, the premier tech support provider has added yet another feather to its cap by becoming a certified Avast gold reseller.Providing a suite of Avast products at a lucrative discount of 25%, the entity is all geared up to fortify computers against any onslaught unleashed by malicious elements such as Viruses, Trojans, Malware, Spyware and Adware. 

 

Intending to treat cyber security and business wellbeing as vital concerns, it thus ends up leaving no surprise as to why PCCare247 has been chosen by Avast as an ideal destination for PC users to source packages from its stable such as Avast Pro Antivirus, Avast Internet Security, Avast Business Protection and Avast Business Protection Plus. Wherein, if it may be pointed out the last of the aforementioned package tends to come inclusive of a central management facility for unlimited mailboxes, spam protection and firewall strengthening. 

On being associated with Avast, a senior official at the organization quoted, “We at PCCare247 proudly announce ourselves as the authentic Avast gold resellers. Now PC users can easily go ahead and buy genuine Avast antivirus products to strengthen their cyber security.  What’s more, to further woo clients, the organization has decided to provide a flat discount of 25% and has gone on to further tag along limited support along with the product. The support package would be inclusive of all help related to the installation, removal of the product and technical snags affecting it”.

"On an ending note, the official also added that Avast is a prestigious brand, famous worldwide not only because of the quality of the security solutions it offers, but also due to the excellent partners it has recruited over the years. And at this point in time by combining services of a premier tech support provider with an experienced partner and a growing reseller chain, the prospects of success at a global level have been definitely enhanced”.  

About PCCare247: Providing security against any threats whether offline or online is more or less a necessity. And in this case it seems PCCare247 by becoming a certified Avast gold reseller seems to be exactly doing the same.

For further information please log on to Avast Antivirus

Or alternatively, get in touch with the company at:

India

Office No. 2G, Ground Floor,

DLF Cyber City, Building No. 10C,

Gurgaon, Haryana - India

Phone: +91-124-4655200

Fax: +91-124-4655299

E-mail: contact@pccare247.com

USA

575, Lexington Avenue

4th Floor New York,

NY 10022

Phone: +1-888-291-2867

Fax: +1-516-908-4908

E-mail: contact@pccare247.com

PCCare247 Intends to Make Further Inroads in PC Tech Support Industry

October 12, 2011: www.PCCare247.com the premier tech support provider is going all out towards increasing its investment in the PC tech support industry. A step which guarantees clients would end up getting faster and more effective help for their personal computers and associated peripherals right at home.

To realize the same feat, the blue-chip organization intends to equip its Gurgaon and Udaipur based customer support representatives with state-of-the-art troubleshooting tools. A thought which only gained momentum through a statement put forth by the CEO, wherein he ended up saying, “One of the most powerful ways to attract clients is by delivering superior tech support. And PCCare247’s commitment towards increasing its investment in tech support should only end up making the company’s clients very pleased and competitors very concerned.”

In line with its expansion plans, PCCare247 further intends to add more employees to its present strength of 200-plus customer support representatives. Yet, at the same instance not intent on putting quality on the backburner, the entity has up its sleeve a new training program to address a gamut of client issues such as optimizing PC performance, enhancing PC security, configuring wireless networking, resolving Microsoft related issues and troubleshooting any glitches associated with devices such as printers, laptops, cameras, MP3 players and other associated peripherals.

Different from other traditional instructor-led training programs, this new program involves asking agents to actively participate in their learning through tasks such as simulations, role plays and e-learning. In addition, the learning application also ends up giving agents an opportunity to complete courses from their desks so they can meet ongoing skill enhancement needs. An approach which could only be further summed up in the words of the company’s CEO where he was of the view, “Clients expect and deserve outstanding support and PCCare247’s vision and objective is to be the industry leader in delivering it.”

About PCCare247.com: The tech support industry is bound to expand at the speed of notches. And leading this revolution is a premier organization such as PCCare247. An entity which is hankering to further increase its present army of techies by putting in place a number of well-designed training programmes and modules.

For further information please log on to www.pccare247.com

Or alternatively, get in touch with the company at:

India
Office No. 2G, Ground Floor,
DLF Cyber City, Building No. 10C,
Gurgaon, Haryana - India
Phone: +91-124-4655200
Fax: +91-124-4655299
E-mail: contact@pccare247.com
  
USA
575, Lexington Avenue
4th Floor New York,
NY 10022
Phone: +1-888-291-2867
Fax: +1-516-908-4908
E-mail: contact@pccare247.com

Boost your Productivity Big Time via Microsoft Support from PCCare247

Windows, the highly cherished and beloved OS from the Microsoft stable is also not free from its own set of follies. And when glitches and errors do hit the system hard, you can rest assure your productivity is bound to go for a toss. So, just to end up making things more productive for you, we are recommending steps which would allow you to launch an easy search for files, print faster and take the overall efficiency to the next level. Well, then just to go ahead we are indeed pointing out some easy steps out for you. Starting with:

• Printing via Windows Explorer :In case if you want to print a Word document there is no need for you to open up the document and then give a print command. For what you can simply do is just make a right-click on the word document in the Windows Explorer and simply give a print command. The step will automatically send your document to the printer without even launching the application.
   
• Tag programs to the Start Menu: According to Microsoft support professionals tagging programs to the start menu is the best way of quickly starting programs up. And in order to do that all you need to do is just click on Start Go to All Programs Locate a favorite program Right click on it and select the option “pin to start menu”. So the next time onwards when you would want to start the program you can end up saving a lot of time which otherwise would go into searching for the program.
  
  In order to undo the same step just go ahead and make a right click on the program and select the unpin option from the start menu or one which says remove the program from the list.
   
• Sending mail anywhere from the desktop : A file can be sent in a jiffy and the best way of going about it is to locate the file on the computer Do a right click Select the option Send to and click on Mail Recipient. This step ends up opening a mail message with an attached file you intend to send. The really good thing about this step is you don’t end up opening a mail program; all for the simple reason that at any point in time only a single message is sent.

But then again for all those who feel some issues are still lingering and Windows is functioning well below its optimum capacity can go ahead and get in touch with PCCare247. Considered as a blue-chip entity where high-end Microsoft Support is delivered round-the-clock no matter what.
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Computer support takes the road less travelled with PCCare247

The other day my desktop wasn’t working properly and I kept on trying the vendor’s helpline but I couldn’t manage to get through. Frustration was taking its toll on me and escalation through internet groups wasn’t helping things out either. And finally when things turned to despair, I set up myself for the long haul. Yes, it might sound weird but getting in touch with the CEO of the PC vendor was my only semblance of hope for salvaging the situation.

Well, now when I reflect back on the scenario, I would say it wasn’t all that farfetched, considering the fact that everything is deep entrenched into IT and one simply can’t do with service interruptions happening at all levels. Moreover, even the slightest of flaws plaguing computer support can end up turning out to be a matter of life or death.

PCCare247 acted as a second line of defense:
 
A good majority of vendors specializing in after sales computer support concentrate on first-call closure by using pre-planned scripts.  The ticket is then again passed on to the second or third line support if there is still no resolution in sight. But then again what if the server or data center doesn’t resolve the issue, the ticket is still open and the client has no answer whatsoever. Leading to a situation where I thanked my lucky stars that the issue on hand was escalated to a premier third party vendor such as PCCare247.   

Having best personnel on hand always helps:

The golden rule of high-end computer support demands the best technicians to be on hand as and when the situation demands it.  And as I also found out many tech companies such as PCCare247 were more than willing to provide direct lines for their own TOC (Technical Operations Centre). Staffed 24x7, the techies at the organization were more than happy to provide expert solutions round-the-clock. Once contacted, they responded immediately thus saving me from the hassle of going through a TAM (Technical Account Manager). Last but not the least, at PCCare247; the professionals were more than ready to do a “warm handoff” to the TOC. A situation wherein I observed the client waits on the phone until the vendor is available rather than making a client wait for a call back, essentially combining a number of facets which go a long way towards providing seamless customer service experience.

PCCare247: A Network Support Provider You Can Count Upon

For those who can’t afford to have their own network support department, a network support company tends to act as an ideal foil.  But still even for those entities which have their own IT personnel, the need to call in somebody for support on the network, due to the added complexity

and associated issues, becomes more than just a requirement. In short, all that can be said is that companies such as PCCare247 becomes pivotal for keeping an organization’s network running smoothly in those cases where getting everybody back online is a need of the hour.

Tiding over a contingent scenario with PCCare247

The need for network support professionals is considered as imminent in those times where there is a need to move around computers, offices or hire additional people seeking access to a network. And yes it is also relevant for scenario where a room is filled to the brim with cables, routers, network hubs and fiddling around with any peripherals is bound to take the company's network down. But once again this is where companies such as PCCare247 end up making a big difference. With professionals well-versed with the intricacies of network equipment such as switches, routers and hubs, a resolution for every impending network issue is always on hand. 

PCCare247 becomes a pivotal cog

With so many things being done via the net, including some of the most profitable ventures, expert network support has become a need of the hour. Say take for example where a company has several employees, it becomes easy to see how much productivity can be lost when a network is down even for a day, especially for organizations boasting of huge strength. So, other than just having just reliable equipment, properly tied and marked cabling does not cut the deal. Rather it can be said the role of a network support company might actually turn out to be one of the most important factors for increasing the productivity.

Thus, at the end of the day coming down to a conclusion, one should hire only the best network support company to take the overall efficiency of their organization to the next level. Especially, more so under those conditions where a business to a quite a large extent is dependent on a computer network for accomplishment of daily tasks and activities. A situation where it can be said a company like PCCare247 perfectly fits the bill.

Take Your Efficiency Higher with PCCare247’s Microsoft Support Services

Round-the-clock Microsoft support services can go a long way towards taking your efficiency to the next level. But then as they also tend to say prevention is better than cure; PCCare247 has come up with its own set of pointers which can go a long way towards guaranteeing the safety of data stored on your PC as well as enhancing its security. To start with:

•    Work closely with the IT guys
At the end of the day working closely with the IT guys really pays off. Installation of patches and updates recommended by the IT department can go a long towards enhancing the operational capability of your system. To further add to it, IT professionals may even recommend the installation of security software such as a firewall or custom software to keep your PC as well as company’s network as secure as possible.

•    Using unconventional passwords
Passwords are a PC user’s first line of defense against attackers trying to hack into your system. Passwords made by combining characters such as words and numbers are potentially your best bet against all malicious elements. On the other hand users should also take care to ensure they are not using the save password option which could only end up making things easier for a hacker.

•    Network resources in lieu of local ones
Putting files and folders on the network is a much better option than compared to accessing the same on local folders. Moreover, care should be taken to ensure the access to such files on the network is given only to those who are authorized to view them.

•    Encryption of files or data containing confidential information
Any Microsoft support professional will tell you that encryption of files to be transmitted over the network is the best way to keep them secure. Using the Encrypting File System (EFS) one can successfully end up encrypting files and folders safely on Windows Vista as well as Windows XP.

•    Utilizing the junk email filter
PC users can take advantage of the junk email filter in Outlook to segregate spam or junk mail from the relevant ones. Further, using the filter also ends up ensuring potentially harmful mails containing viruses are kept in a secure location. Something that tends working well towards negating threats which an infected mail might end up posing to the system.

However, if still PC users feel their systems are vulnerable to threats they can get touch with PCCare247 round-the-clock. The premier microsoft support entity with its highly professional and brilliant team of professionals would be anything but more than happy to oblige.

Peripheral Support Finds an Able and Willing Partner in PCCare247

Peripherals such as printers, scanners, digital cameras and MP3 players have never been considered anything short of quintessential. However, to get the most out of them one does need to make sure they are able to function ceaselessly at all times. Leading to a scenario where one should always have access to expert peripheral support round-the-clock.

PCcare247 becomes an ideal destination for remote peripheral tech support 

If you ever did wish that there was a magical PC care genie to resolve your issues, then your prayers have been answered.  For PCCare247 comes across as premier tech support provider that does well to install software, resolve errors and correct any glitches affecting your peripherals such as Printers, MP3 Players and Digital Cameras.

Initiating all peripheral support sessions via the phone the blue-chip tech support provider goes out of its way to offer real time help round-the-clock. Wherein,  its technicians end up going well out of their way to offer services such as virus diagnosis and removal, PC tune-ups, software installation, PC troubleshooting and protecting data against malicious elements.

Why go for PCCare247?

With PC peripherals stretching from anything such as a digital camera to a printer, scanner to a speaker, microphone to a keyboard and for that matter a mouse to a monitor, seeking expert help is anything but always a need. And yes, even though the process may seem quite unnecessary at times, it is anything but always warranted at the end of the day. For all said and done even the slightest of the glitches may very well end up causing permanent damage to the gadget.

So, with time prevailing why not opt for a tech support provider such as the likes of PCCare247 which has at its disposal an army of techies who can translate any geek-speak into a jargon any client would end up understanding. Further, well-trained and highly knowledgeable such individuals can do well towards enlightening a client on the intricacies which come in handy towards accentuating the performance of a peripheral by a long way.   

On an ending note, PCCare247 apart from being counted amongst the best in the peripheral support domain is also known for doling out its portfolio of services at rather cost-effective rates. A proposition which is difficult to believe considering the fact the “World Wide Web” is full of all such entities that are more than bent on making a fast buck but providing services that end a cropper.